ctg99 Terms & Conditions

ctg99 is an online betting and gaming platform in Bangladesh. These terms and conditions ("Terms") govern the relationship between ctg99 and its users ("you" or "member").

By accessing the ctg99 website, creating an account, or using any service, you are automatically considered to have accepted these terms. If you disagree with any part of these terms, please refrain from using this platform.

ctg99 reserves the right to change, amend, or update these terms at any time. Continued use of the platform after any changes means you have agreed to the updated terms. It is recommended that you review this page regularly.

2.1 Age Requirement

You must be at least 21 years old to create an account at ctg99. The platform is for users aged 21 and above only. Accounts belonging to underage users will be closed immediately and the associated balance may be forfeited.

2.2 One Account Policy

Each individual may operate only one account. Opening multiple accounts using the same device, IP address, or identity document is strictly prohibited. If ctg99 detects such accounts, it reserves the right to close both accounts and forfeit any bonuses.

2.3 Providing Accurate Information

You must provide accurate and complete information when registering an account. Providing false or incorrect information may result in account closure and forfeiture of deposited funds. If your details change, contact the support team immediately.

2.4 Identity Verification

ctg99 may request the necessary documents to verify your identity at any time. Withdrawals may be held until verification is complete. The right to suspend an account applies if identity verification fails.

It is your responsibility to keep your ctg99 account password and login details completely confidential. Never share your password with any third party.

If you notice unauthorized access or suspicious activity on your account, contact us immediately at [email protected] or get help via live chat.

• Never allow anyone else to use your account.
• Use a strong password and change it regularly.
• Always log in from a secure and personal device.
• Avoid logging in on public Wi-Fi networks.

4.1 Deposit Limits

The minimum deposit amount at ctg99 is ৳100 (per method). Currently accepted payment methods are — bKash, Nagad, Rocket, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

4.2 Withdrawal Limits & Timeframes

The minimum withdrawal amount is ৳800. ctg99 generally processes withdrawals within 1 hour. It is recommended to withdraw using the same method used for the deposit.

4.3 Failed or Delayed Deposits

If there is an issue with payment processing, please contact us via live chat or at [email protected] with your transaction details for assistance.

5.1 Welcome Bonus

ctg99 offers new members a 100% bonus on their first deposit, up to ৳10,000. For example: deposit ৳1,000 and receive a ৳1,000 bonus, totaling ৳2,000 — or deposit ৳22,000 and receive a ৳10,000 bonus, totaling ৳32,000.

5.2 Wagering Requirements

Bonus funds must meet a 15x wagering requirement before withdrawal. Wagering is calculated on the bonus amount only, not the deposit. Example: ৳1,000 bonus × 15 = ৳15,000 in total wagers must be placed before winnings from the bonus can be withdrawn.

5.3 General Bonus Usage Rules

• Bonuses are usable only in designated games or betting sections.
• Claiming a bonus using multiple accounts or false information will result in the bonus being cancelled.
• ctg99 reserves the right to change or withdraw bonus offers at any time.
• If bonus abuse is proven, the account may be suspended.

6.1 Bet Acceptance

A bet is considered valid only after it has been confirmed on the ctg99 server. Incomplete bets may be cancelled due to network issues or technical errors. ctg99 reserves the right to correct odds or results that were displayed incorrectly due to a technical fault.

6.2 Sports Betting

Betting is available on a variety of sports including cricket, football, and kabaddi. If an event is cancelled or postponed, bets will be refunded or settled according to ctg99 rules.

6.3 Cheating & Fraud

Any form of cheating, software manipulation, use of bots, or exploiting system vulnerabilities is strictly prohibited. If such activity is detected, the account will be immediately closed and all balances will be forfeited.

The ctg99 VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback is available at each tier based on regular betting activity.

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

You can advance to a higher tier through consistent activity and active participation. ctg99 reserves the right to change the VIP program terms at any time.

ctg99 is firmly committed to responsible gaming. We believe that gambling is a form of entertainment, not a source of income.

• Never bet more than you can afford.
• You have the option to set deposit and betting limits — contact us for assistance.
• To take a temporary break from gambling (Self-Exclusion), please request it from the ctg99 support team.
• If you feel that gambling is having a negative impact on your life, seek help immediately.

To learn more about responsible gaming, please visit our Responsible Gaming page.

All content published on the ctg99 website — including logos, designs, text, graphics, software, and brand elements — is covered by ctg99's intellectual property rights.

Reproducing, distributing, modifying, or using these materials for commercial purposes without prior permission from ctg99 is strictly prohibited.

You can find a full description of how your personal information is collected, stored, and used in our Privacy Policy.

ctg99 uses SSL encryption technology to keep your transactions and personal information secure. All games are monitored to ensure fair play.

• Your information is never sold to third parties.
• Information is not shared beyond what is required for investigation or legal purposes.
• Requests to view, correct, or delete your information can be made at [email protected].

11.1 Closure by You

You may request to close your ctg99 account at any time. Funds deposited before the request can be withdrawn in accordance with the terms and conditions.

11.2 Suspension or Closure by ctg99

ctg99 reserves the right to suspend or close an account without notice in the following circumstances:

• Violation of any clause of the terms and conditions.
• Providing a false identity or documents.
• Operating multiple accounts.
• Cheating, fraud, or illegal activity.
• Bonus abuse.
• Identified as underage.

ctg99 makes every effort to operate a safe and reliable platform. However, ctg99's liability is limited in the following matters:

• Losses on bets due to internet connection disruption.
• Errors by third-party software or service providers.
• Unexpected technical interruptions or server outages.
• Issues with your own device or network.

ctg99 is never liable for financial losses incurred through gambling. Please play responsibly.

If you have a complaint about any ctg99 service, please contact our support team first. Complaints can be submitted via 24/7 live chat or by emailing [email protected].

The support team is able to provide service in both Bengali and English. After receiving a complaint, our team will work to resolve it as quickly as possible.

These terms will be governed and interpreted in accordance with applicable law. ctg99 is committed to operating a safe, fair, and transparent platform.

If any part of these terms is found to be invalid or void under applicable law, the remaining parts will remain fully in effect.

ctg99 reserves the right to change these terms and conditions at any time. A notice will be posted on the website for significant changes. Continued use of the site after changes means you have automatically agreed to the new terms.

Review this page regularly to stay up to date. If you have any questions, please contact our support team.