ctg99 — Safe Betting

Play Responsibly,
Stay Protected

Fun at ctg99 means playing within limits. Your control, your protection — we are always by your side.

For players aged 21 and above only
Our Commitment

What Responsible Gaming Is and Why It Matters

Online betting is a form of entertainment — not a guaranteed source of income. ctg99 believes that the enjoyment of sport is only complete when it is experienced in a controlled and mindful way. Responsible gaming means setting your own budget, respecting time limits, and making decisions with your family and loved ones in mind.

We want every one of our users to be happy and safe. That is why ctg99 provides multiple tools and resources to help you monitor your gaming habits and seek help when needed. Remember — asking for help is not a sign of weakness; it is a sign of courage.

On this page you will learn how ctg99 keeps you safe, what warning signs to watch out for, and who to talk to if you have a problem.

Quick Facts

  • Minimum deposit: ৳100
  • Set your own deposit limit
  • Take a time-out at any time
  • Self-exclusion option available
  • 24/7 live chat support
Protection Tools

ctg99's Responsible Gaming Tools

We offer these dedicated features to keep your gaming experience safe and enjoyable.

Set a Deposit Limit

You can set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. To increase a limit, a waiting period must pass — this prevents overspending in an impulsive moment.

Time-Out Feature

If you feel you need a short break, temporarily close your account for a set period. A time-out of 24 hours up to several weeks is possible. During this time you will not be able to log in or place any bets.

Self-Exclusion

Choose self-exclusion for a long-term break. With this option, your account is completely deactivated for an extended period. While self-exclusion is active, ctg99 will not make any promotional contact either.

Review Your Gaming History

Log in to your account at any time to view a complete history of deposits, bets, and winnings. Understanding your own patterns is the first step to making informed decisions.

Age Verification and Protection

ctg99 strictly enforces a 21+ age limit. Identity is verified at registration. There is no way for minors to open an account, and immediate action is taken in any suspicious case.

24/7 Support Team

ctg99's support team is always ready to help with any issue. Chat in Bengali via live chat or send an email — we will help without judgment.

Warning Signs

When to Seek Help

If you notice any of the following signs in yourself, please seek help. These are common signals of problem gambling.

  • Feeling the urge to place more bets after a loss in order to win back the money lost.
  • Hiding the amount you bet or keeping it secret from family.
  • Betting with money meant for bills, food, or other essential expenses.
  • Repeatedly failing to stop playing despite trying to do so.
  • Feeling restless or mentally uncomfortable when not playing.
  • Neglecting work, studies, or family relationships.
  • Borrowing money or selling assets to fund betting.
Keep in Mind

Gaming Is for Entertainment

Gambling or online betting should never be considered a reliable source of income. There is no guarantee of winning on any bet. Playing on ctg99 is purely for entertainment — just like watching a film or attending a sporting event.

The golden rule: Only bet money that, if lost, will not cause any problem in your daily life. Always put your family and essential expenses first.

ctg99 never wants any of its users to face financial or emotional hardship. If you or someone you know seems to be in trouble, contact us. Our team will help confidentially and without judgment.

Healthy Habits

Tips for Healthy Gaming Habits

Following these simple rules will keep online betting enjoyable at all times.

01

Set a budget in advance. Allocate a fixed amount before each session and never exceed that limit — even if you feel "I will win this time".

02

Set a time limit. Watch the clock while you play. Instead of playing for a long stretch, take short breaks — you can set an alarm to remind you.

03

Do not play under stress. Betting to escape anger, sadness, or loneliness leads to poor decisions. Find other ways to refresh your mind.

04

Do not chase losses. If you lose, take a break. Trying to recover lost money by placing more bets most often leads to even greater losses.

05

Never bet with borrowed money. Do not bet with funds you have borrowed. This can quickly worsen financial problems and put pressure on personal relationships.

06

Use ctg99 tools regularly. Check your deposit limit and session review regularly. This helps not only to avoid problems but also to maintain healthy habits.

Need help? We are always here.

If you feel that betting is having a negative impact on your life or the life of someone close to you, do not delay — contact ctg99. Our team is available 24/7 to assist in both Bengali and English.

Live Chat — 24/7 [email protected]

All communications are completely confidential. We help without judgment.

Age Limit Policy

21+ — Age Limit Strictly Enforced

ctg99 is for persons aged 21 and above only. Protecting minors from the harms of gambling is one of our highest priorities.

If you have a minor in your household, keep them from accessing your account. Keep your password secure and never leave your device unattended while logged in.

If you notice any suspicious activity, inform our support team immediately. We will take immediate action.

Advice for Parents

  • Use parental control software on your devices.
  • Use your browser's option to block betting sites.
  • Talk to children about responsible online behaviour.
  • Never share your login details with children or teenagers.
Common Questions

Questions About Responsible Gaming

Answers to questions you may have are right here.

Log in to your ctg99 account and go to Account Settings. There you will find the option to set a deposit limit under "Responsible Gaming". You can set a limit for any period — daily, weekly, or monthly. Once set, the limit takes effect immediately. If you have any trouble, contact us via live chat or at [email protected].

Yes, once self-exclusion is activated, logging in to your account and placing any kind of bet will be completely blocked. While exclusion is active, ctg99 will not send you any promotional messages either. Even after the exclusion period ends, there is a waiting period before the account can be reopened — this is to prevent impulsive returns.

A time-out is a short-term break — usually from a few hours to a few weeks. It is ideal for a temporary rest. Self-exclusion is a long-term decision — for months or longer. Once self-exclusion is activated, it cannot easily be reversed before the period ends. If you feel the problem is serious, choose self-exclusion.

No. ctg99 strictly enforces a minimum age of 21. Age is verified at registration and minors cannot open an account. If you suspect a minor is using your account, contact us immediately via live chat or at [email protected]. We will take immediate action.

You can contact ctg99's support team — via live chat or at [email protected]. Our team will offer advice confidentially and help activate the necessary tools. You can also request that an account be restricted on behalf of the person concerned.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period. This policy is intentional so that there is no opportunity for overspending in an impulsive moment.
Safely and Responsibly

Enjoy Entertainment on ctg99

Play within limits and keep the fun going. Cricket, slots, and live casino — all in one place at ctg99.